Parcel Collection

Parcel Collection

To secure the pickup of a parcel, we strongly recommend to the sender to contact the local parcel courier office and ask for the confirmation of the collection using the tracking number on the waybill or the booking reference, that is provided by the support team.

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    • What do I need to know concerning my parcel?

      Some notes on the parcel functioning:  The parcel prices are automatic replies that we retrieve using Easy4Pro. This is the only situation where the chat function will not connect the user to the carrier.  The dates of pickup and delivery will be ...

    • Prepare a parcel shipment

      To ensure the collection, prepare the shipment with the shipping label, printed out and attached to the parcel. Also, in case it is an intercontinental shipment, make sure to also enclose the commercial invoice to the package, as well as the packing ...

    • My parcel shipment was not picked up

      First, please ask the sender to contact the local office of the transport company and ask for more information. Usually, the details of the waybill will be sufficient to identify your request. Otherwise, please ask E4P for the booking reference.  ​ ...

    • Parcel

      Per definition, parcel are packages with smaller dimensions/quantities which are transported via carriers like UPS, FedEx, TNT or DHL. These transports have several service levels and a specific set of rules. Usually, the parcel module is used for ...

    • Tracking a Parcel

      There are 2 ways to track a parcel shipment:  1. On Easy4Pro - open the shipment reference and click on "Tracking Link".  Here, jump directly to the tracking on the carrier's website.  2. Directly in the Carrier's Website - if you do not have the ...